Streamlining Payments for Event Management Software with Xplor Pay

Overview

A leading events management software provider serving venues, planners, and organizers sought a unified payments solution to embed directly into their SaaS platform. Their goal: simplify payment acceptance for end users while improving revenue, reporting, and customer experience.

By partnering with Xplor Pay, the company seamlessly integrated payment processing into their platform, delivering a faster, more reliable, and more profitable experience for their clients.

The Challenge

Before integration, the events management SaaS provider faced several hurdles:

  • Fragmented payments experience
    customers used multiple third party gateways, causing inconsistent onboarding and reconciliation.
  • Limited visibility
    disconnected payment data made it difficult for merchants to track sales and payouts within the platform.
  • Lost revenue opportunities
    no participation in payment processing revenue.
  • Complex compliance
    handling PCI and security requirements across various payment providers created unnecessary operational strain.

The company needed a single embedded payments solution that would work seamlessly across their platform while reducing friction for users and creating new monetization opportunities.

The Solution: Xplor Pay Integration

The SaaS provider selected Xplor Pay for its deep experience in embedded payments and consultative support for software providers.

With Xplor Pay’s flexible API and white-labeled integration options, the team quickly embedded payments functionality directly into their software, allowing event organizers to:

  • Accept credit, debit, and digital wallet payments in-person and online.
  • Onboard and activate accounts within minutes using Xplor Pay’s streamlined signup process.
  • Access unified reporting for event registrations, ticket sales, and vendor payments, all within one dashboard.

Key features implemented

  • Full payment acceptance (card-present and online)
  • Integrated reporting and reconciliation
  • Fast merchant onboarding
  • Simplified chargeback management
  • PCI compliance and tokenization

Results

Within months of launching the integration, the SaaS provider saw measurable benefits:

  • Merchant onboarding went from a 3-5 day process to <24 hours.
  • Manual payment reconciliation was now automated saving hours per day.
  • Increased payment attachment rate by 27%.

Beyond efficiency gains, the company unlocked a new revenue channel by sharing in transaction fees, helping them scale without raising software prices.

Xplor Pay has transformed the way our clients manage transactions. Payments are now a natural part of our platform experience, not a separate chore. We’ve improved customer satisfaction and added a whole new revenue stream to our business.

VP of Product
Event Management SaaS Partner

Why Xplor Pay

woman preparing a party
  • Purpose-built for SaaS providers
  • White-label and API-driven integrations
  • Robust reporting and analytics
  • End-to-end support from onboarding to settlement
  • Proven expertise across high-volume, service-based industries

Looking Ahead

By choosing Xplor Pay, the events management SaaS provider is positioned to offer a more complete, profitable, and scalable platform, empowering their customers to focus on what they do best: creating exceptional events.

Speak to a Payment Consultant

Article by Xplor Pay

First published: July 08 2026

Last updated: July 08 2026