How Xplor Pay’s Payments Onboarding Solution Empowered Their SaaS Partner

With Xplor Pay, we’ve been able to provide a complete and merchant-friendly automated onboarding experience, which has been key to our high adoption rate and successful scaling.

Tyler Barefoot
Payments Program Manager – Dental Intelligence

About Dental Intelligence

Dental Intelligence is the only end-to-end practice performance solution in the dental market. They help practices increase production, number of visits, and collections while decreasing overhead using actionable insights and automation.

Why Use Automated Onboarding?

Software markets are often complex and come with payment onboarding challenges including costly data security and time-intensive needs. These risks can get more complicated by the software company’s business model and the payment types supported.

With Xplor Pay’s automated onboarding solution, a simple hosted application page is seamlessly integrated into your existing signup flow, increasing the speed at which users are onboarded and given the ability to process payments.

  • Increase Conversions
  • Transparent Fees & No Negotiation Stage
  • Faster Verficiation & Approval

The Problem

  • Lacked automated merchant boarding with an all-inclusive, terminal-based that handles billing and setup to the merchant
  • High and increasing levels of overhead to maintain a non-automated payments boarding solution
  • Issues scaling their payment integration

The Solution

  • Xplor Pay’s automated merchant onboarding solution
  • Terminal ordering & auto-deployment built into the onboarding flow
  • Responsive, hands-on integration support

How Xplor Pay Increased User Adoption And Usage

  • Increased Usage: Increased Processing Volume Per Account by 1,500%
  • Increased Adoption: Increased Payment Attachment Rate by 27%
  • Increased Usage: Reduced Non-Activated Accounts by 11%

Boarding In Minutes

Once signed up for Dental Intelligence, users are redirected to Xplor Pay’s hosted application page where they can complete boarding and terminal ordering in minutes.

Conclusion

Xplor Pay’s automated onboarding solution has proven to be a transformative force for Dental Intelligence. By enabling merchants to be operational in as little as 10 minutes, Xplor Pay has not only streamlined the onboarding process but also provided unparalleled visibility at every stage of enrollment and a streamlined approach to terminal deployment. Dental Intelligence’s experience with Xplor Pay stands as a testament to the power of automation in enhancing business processes and fostering success.

Hear It First Hand From Xplor Pay’s Partner.

Xplor Pay’s automated onboarding solution allows our merchants to be up and running taking payments in as little as 10 minutes, while allowing us complete visibility during every stage of their enrollment. With Xplor Pay, we have confidence that we are providing a simple, easy-to-use process for merchants right from the start. Xplor Pay’s new automated onboarding solution has revolutionized our equipment ordering and deployment process, leading to a substantial increase in our average processing volume per active terminal account by 1,500%. This significant growth is a testament to the efficiency of the automated onboarding and terminal ordering process. Our partnership has not only streamlined operations but also enabled us to scale effectively and significantly improve our revenues from payments.

Tyler Barefoot
Payments Program Manager Dental Intelligence

Article by Xplor Pay

First published: September 07 2024

Last updated: October 11 2024